Strivr | VR Training Portal
UX Design
Introduction
I worked as a UX designer at Strivr, a virtual reality educational startup that offers VR training content tailored to enterprises. I designed for the Strivr Virtual Reality Training Management Portal, a web platform that allows enterprises to interact with VR content, analyze learner’s outcomes and manage VR devices.
Timeline and Scope
June 2023 to December 2023
My Contributions
I designed all four projects based on pre-existing portal design components.
I was critiqued by the Strivr design director and a senior UX designer
Background
All four projects were created for the content area of the platform.
Research
Research introduction
Portal Training Architecture
The training section of portal allows different user groups to upload contented with content details to portal, buy content, build courses from content, deploy courses, remove courses, and track courses.
VR Training Structure
Information Architecture
Personas
Strivr
Content Developer
Creates VR content for a specific company and uploads to portal
Adds supplementary details to content and publishes to specific enterprise library or store
Customer Success Manager
Communicates with enterprise about content and deployment needs
Deploys content to headset
Solutions Team Member
Tests content before deployment
Builds courses for specific enterprise
Enterprise
Third Party
Content Manager
Reviews content and content details in content library and store
Creates courses from content in content library
Deploys, removes and tracks content
Testing Team Member
Tests and organizes courses before deployment
Content Developer
Creates VR content and uploads to portal
Adds supplementary details to content and publishes to content store
Three Projects
1. Content Store
I was tasked with creating a content store existing in the training section of portal that would be able to support 10 pieces of content and be scaleable to support 100,000+ pieces of content. I based the content store off of preexisting and tested design patterns from the Apple, Google, and Amazon app stores as well as Netflix, Amazon Prime Video, and Hulu streaming platforms.
Make it stand out
Whatever it is, the way you tell your story online can make all the difference.
Research Insights Translated into Design Decisions
Research Insight
Design Decision
Enterprise content manager needs a way to navigate between discover content, available content and my content.
Secondary top navigational menu
Content store needs categorization
Content grouped into side scrolling lists with an option to expand to view entire list
2. Content Details Page
I redesigned this page to make the content details more readable, visually attractive, and to help users more easily preview content. The research for the redesign of this page included the page elements and metadata needed for each persona, and the necessary supplementary details that attracts an enterprise to train on a piece of content.
Balance between how much content developers are willing to upload and add and how much content users need to be able to have a clear picture of the VR content. Each version has changes to content - and should also have changes to content details pages
Design:
Structurally readable
Elements include: hero video, image previews,
Primary information with secondary info below, it reads well
Research Insights Translated into Design Decisions
Research Insight
Design Decision
Different personas need different primary and secondary metadata available
Make a design that allows for flexible primary and secondary metadata structure
Developers are reluctant to put effort into adding information that helps describe and explain VR content
Do not allow content developers to publish their content until they add all the required supplementary information.
Content managers and enterprise needs to have detailed information around a piece of vr content in order to buy or learn on it
Add additional hero video, and supplementary photos for content details page
3. Create New Content
Introduction
Research Insights Translated into Design Decisions
Research Insight
Design Decision
Enterprise content manager needs a way to navigate between discover content, available content and my content.
Secondary top navigational menu
Moving Forward
Limitations and Future Recommendations
Needs to be usability testing. Portal continues to expand and gets rebuilt. Priorities continue to expand.
Take the training section of of the dropdown menu
Better stuff
Next Step
VR content portal.